Privacy Policy

This policy explains how NODWIN Gaming ("we", "us") handles personal information through NODWIN Pay, our portal for event prize disbursals and payment coordination. It covers payees, team representatives, talent, and staff using the portal. Event registration services and other websites may have separate privacy notices.

• Account information from Google sign-in, including your name, email address, profile image, account identifier, and authentication and session records. We do not receive your Google password.
• Profile information you provide, including legal and display names, contact details, address, country, payee type, and tax identifiers.
• Payment destination details needed for your chosen route: bank account holder, account number, bank name, and routing details; PayPal account holder and email address; or cryptocurrency wallet holder, public receiving address, asset, network, and any memo or destination tag. We do not request PayPal passwords, private keys, or recovery phrases.
• Documents and invoices you upload or generate, including identity or tax evidence required for an event, invoice amounts, currencies, and related payment details.
• Submission history, corrections, review decisions, support correspondence, and operational records such as sign-in times and audit events. Hosting services may also process technical request information for security and operation.

We use this information to authenticate users, maintain reusable payee profiles, check submissions and supporting documents, prepare invoices, coordinate accounts processing, send service notifications, respond to questions, prevent misuse, and maintain financial and audit records. Required fields depend on the event and payment corridor. Without required information, we may be unable to review a submission or coordinate payment.

Authorized finance, accounts, and operational staff can access information needed for their responsibilities. Relevant information may be shared with the event organizer or contracting entity and with banks, payment partners, or advisers where needed to verify eligibility, process settlement, or meet legal obligations.

Service providers support authentication, hosting, data storage, document storage, and transactional email. The portal uses Google sign-in and private Google Drive document storage; approved accounts handoffs may be exported to Google Sheets or downloaded by authorized staff. Providers process information as needed to deliver those services. We may disclose information where required by law or necessary to investigate fraud or protect legal rights.

Cryptocurrency settlement outside this portal may create public blockchain records, including wallet addresses and transaction amounts. Those records are not controlled by NODWIN Pay and cannot be erased through a portal deletion request.

Providers and recipients may process information in countries other than your own. The applicable protections and requirements depend on the location and purpose of processing.

The portal uses cookies for sign-in, session management, and authentication security. It stores your theme preference in browser local storage. Blocking essential cookies can prevent sign-in or other account features from working. Google handles information on its own services under Google's Privacy Policy.

We use access controls, private document access, and encryption for stored payment destination details and queued accounts-export payloads. These protections do not mean every profile field or exported copy is encrypted in the same way. Access to accounts records and documents is restricted by role and purpose. No storage or transmission system can be guaranteed completely secure. Contact us promptly if you suspect unauthorized access.

We retain information for payment coordination, support, security, and applicable financial, tax, legal, and audit needs. Inactive payee profile information, payment destination details, and uploaded documents may be removed after two years without sign-in under our inactivity retention process.

This is not a promise that all records are deleted after two years. Financial handoff records, submission and invoice history, reconciliation records, audit trails, exported accounts records, and backups may remain where needed for their purpose or applicable obligations. Staff accounts are not covered by the payee inactivity process.

You can update your profile through the portal. Earlier versions may remain associated with existing submissions for review and audit. Contact us to request access, correction, deletion, or information about our use of your data, or to raise a privacy concern. Depending on applicable law, you may also have rights to restrict or object to processing, withdraw consent where processing relies on it, or complain to a competent authority.

We may need to verify your identity before acting on a request. Some information must be retained for financial or legal obligations; deletion or withdrawal may affect our ability to coordinate your payment. Only provide another person's information if you are authorized to do so.

If you are not legally able to enter into an agreement, contact your event coordinator before submitting personal or banking information. An authorized parent, guardian, or representative may need to handle the process under the applicable event rules. Contact us if you believe a child's information has been submitted without appropriate authorization.

For privacy requests or concerns, email [email protected] with the subject "NODWIN Pay privacy request". Do not include full bank details or identity documents in your initial email. We will update this page when the policy changes and revise the date above. See our Terms of Use for the rules governing the portal.